Suite 22, Level 4, 57-59 Anzac Highway, ASHFORD SA 5035

Rural & Remote Australia

Having lived in rural Australia for almost 20 years, we are passionate about ensuring country residents have the same access to high quality Clinical Psychologists as city dwellers. Under the Better Access scheme, individuals with a Mental Health Treatment Plan can receive a rebate of $124.50 for 10 video-conference sessions with our Clinical Psychologists.

What conditions do you treat that are eligible for Medicare rebates under a Mental Health Treatment Plan?

  • Depression, including pre and post natal

  • Bipolar disorder

  • Generalised anxiety disorder

  • Adjustment disorder

  • Panic disorder

  • Phobias

  • Post-traumatic stress disorder

  • Obsessive compulsive disorder

  • Mixed anxiety and depression

  • Sleep problems

  • Bereavement disorder

  • Unexplained somatic complaints

  • Alcohol use disorders

  • Drug use disorders

  • Psychosis

  • Schizophrenia

  • Conduct disorder

  • Sexual disorders

  • Eating disorders

  • Enuresis

To be eligible for rebates for your telehealth videoconferencing sessions (Skype/FaceTime/Zoom) with our psychologists you will need to:

  • Obtain a valid Mental Health Treatment Plan from your GP, Psychiatrist or Paediatrician

  • Live in a rural, remote or very remote area as classified as regions MMM4-7 by the Modified Monash Model (MMM). You can check your address here

  • Reside further than 15 kilometres from our consulting Clinical Psychologists (located in Adelaide CBD, South Australia)

  • Be a fly in-fly out (FIFO) worker in a MMM4-7 region at the time of service

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Do I need to be in a rural area to book a Telephone or video-conference session?

No. Anyone can book a telephone or video-conference session with us and are very suitable for:

  • Individuals who have mobility issues or physical hurdles 

  • Rural clients who may have travel and time restrictions to accessing a Clinical Psychologist but also may feel anxious about speaking with someone within their local community

  • Those unsure about attending face to face with a psychologist and would prefer to speak to someone from their own home

  • Parents with limited childcare/support to attend an appointment without their child but regularly have sleep times they are free to talk but house bound

  • People with demanding work schedules and travel time constraints but that a one hour telephone session can be managed within other obligations without delaying the need for help

  • Fly-in fly-out (FIFO) workers who cannot commit to a regular attendance of sessions due to their work, but can undertake telephone and online sessions regularly regardless of their location at the time of the appointment

  • Individuals with severe conditions that telephone and online sessions can reduce symptoms enough to prepare them to attend regularly with another suitable service we can support them to transition.

How do telephone or video-conference sessions work?

Getting started is easy, as you can view all of our available appointments online and book your preferred time securely through our site. A completed booking involves selecting an appointment, reviewing and accepting our terms and conditions, and receiving your appointment confirmation. Further information about using Skype can be found at and about Zoom at Once booked, it is as simple as being with your phone or online to await our call at your designated time.

What will i need?

Our telephone counselling and FaceTime appointments are as easy as being in a private, comfortable place with your phone. Alternatively, you can choose when booking to have a video session through Skype, Zoom or FaceTime (on your smart phone, laptop or PC). If you haven’t already, follow the prompts at or to Sign Up and learn how to use. Then be at your device with the selected program open at your appointment time and we will contact you. 

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Talk Psychology & Counselling

Ashford Specialist Centre
Suite 22, Level 4
57-59 Anzac Highway

Phone: 0458 227 653